Clicky

Terms of Use, Privacy & Cookie Policy

Navigate

Terms & Conditions of Use
Privacy Policy
Cookie Policy

Last Updated: 31st August 2015



Terms & Conditions of this website

These Terms and Conditions are applicable every time you access our website. For terms & conditions relating to the services we offer, please contact us to request a copy of these terms free of charge. Please note that these Terms and Conditions also incorporate the following sections which we advise that you read:

Nothing in this website, including the use of this website, forms any contractual obligation between you and us in relation to undertaking of any services advertised or displayed on this site. By using this website you agree that you consent to and are bound by the following terms and conditions:

Introduction

1. Ownership
1.1 Where we make reference to “the site/website” we mean www.enviroestates.co.uk
1.2 This site is managed and operated (Herein “the manager”) by EEUK Limited, a company incorporated in England under number 07117498; under a license agreement with the owner/exclusive licensed user (Herein “the owner”) of the site, Enviro Estates International Limited, a company incorporated in England under number 09739371. Both EEUK Limited and Enviro Estates International Limited have their registered offices at: Downs Court, 29 The Downs, Altrincham, Cheshire, WA14 2QD.
1.3 Where we make reference to “us/our/we/Enviro Estates” we mean the manager of this site
1.4 Where we refer to “the Group” we mean EEUK Limited as a member of group company including Enviro Estates International Limited and Cheng Sing Investments Limited

2. Copyright and Trade Marks
The content of this website are © Enviro Estates International Limited. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions: Licence to re-copy for Limited Purposes:

2.1 You acknowledge Enviro Estates as the source of the material. You must include such acknowledgement and the Enviro Estates web address (www.enviroestates.co.uk) in the copy of the material, and
2.2 You must inform the third party that all the Terms and Conditions set out herewith apply to him/her and that he/she is bound by them.
This licence to re-copy does not permit incorporation of the material or any part of it in any other work, publication, or website whether in hard copy or electronic or any other form. In particular (but without limitation) no part of this website, including but not limited, to photographs, property details, virtual tours and/or floorplans may be distributed or copied for any commercial purpose. You may not frame this website without the express consent of the owner or manager of the site. Enviro Estates logo is owned by Enviro Estates International Limited. Reproduction of the logo is prohibited.

ZOOPLA Smarter property search and the Zoopla logo are trademarks of ZPG Limited, registered in England.

The Land Registry data is Crown copyright and is reproduced with the permission of Land Registry under delegated authority from the Controller of HMSO.

3. Instructing Services
3.1 All services instructed by you will be subject to our acceptance by reply.
3.2 All products and services displayed on our website are offered by EEUK Limited
3.3 We will not accept any instruction unless this is writing from you to us and you have signed our terms & conditions relating to the provision of the specific service. In the case of any property developer/ builder or other property agency we may accept the signing of you terms & conditions for the agreement of instruction by you to us for carrying out services

Disclaimer
Enviro Estates takes all reasonable care to ensure that the information contained on this website is accurate, however, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time. You must therefore check these terms and conditions for any such changes each time you visit this website.

Enviro Estates makes no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links or other items. Further more, neither Enviro Estates nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free. Nothing on this website shall be regarded or taken as financial advice.



Privacy Policy

Use of your personal information

For purpose of the Data Protection Act 1998, the data controller of the information that you share is EEUK Limited, Downs Court, 29 The Downs, Altrincham, Cheshire, WA14 2QD.
When you register and use this site or instruct us:


2. We may use information that you provide or that is obtained by us:
(a) to register you with our website and to manage any account you hold with us.
(b) to administer our website services.
(c) to give to companies and organisations whose services we provide to you, e.g. solicitors, accountants, financial and mortgage advisors.
(d) to fulfil our agreement with you and to process your service and obtain payment. (e) to analyse and profile your property requirements e.g. (market, customer and product analysis) to enable us (i) to provide you with properties matching your specific requirements when using the website and (ii) to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme.
(f) we may use your information to make decisions about you using computerised technology, for example automatically selecting services which we think will interest you from the information we have.
(g) we may keep you informed of such services (including products and services of other companies and organisations ) which we consider may be of interest to you by any of the following methods:
Email, Telephone (including automated calls), SMS text messages and other electronic messages such as picture messaging, Wechat or WhatsApp and Post

2.2 If you do not wish to receive information of services which may be of interest to you from us or carefully chosen third parties, please select the opt-out option where appropriate.
2.3 We may supplement the information that you provide to us with information that we receive from third parties. In particular we will carry out credit reference on any potential tenancies.
2.4 We may engage third party payment providers to administer and process your payment card details in order to complete any service that you instruct us for.
2.5 We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process your information on our behalf.

3. Crime prevention
3.1 In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other Group companies, other estate agents, letting agents and to property developers and other companies involved in fraud prevention and detection, to use in the same way. Without limitation to the foregoing, we may disclose any information and data relating to you to the police or any regulatory or government authority including and not limited to law enforcement agencies in response to a request in connection with the investigation of any suspected illegal activities.

4. Telephone calls
Calls may be recorded to verify content and may be used together with other customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.

Disclosure of your information


5. We may give information about you to the following companies and organisations who may use it for the same purposes as set out above:

(a) to other companies in the Group.
(b) to employees and agents of the Group and other approved third parties to administer any services provided to you by the Group now or in the future.
(c) to agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs.
(d) to anyone to whom we transfer our rights and duties under our agreement with you.
(e) if we have a duty to do so or if the law allows us to do so.

6. We may undertake credit check or reference through independent credit reference agencies to obtain information about you such as when you want to rent a property marketed by us. These agencies record those searches. In addition to the purposes listed above, we may also share information about you and the other information we have on file for you with credit reference agencies, other estate agents or letting agents, property companies or developers and relevant third parties including our legal advisors and debt recovery agencies.
7. In carrying out the activities specified in this policy, we may transfer data to reputable companies outside the European Economic Area, usually to China or Hong Kong. Whilst we take reasonable steps to ensure that your information will be afforded the same level of protection as that required of us under applicable UK data protection legislation you should be aware that countries outside the European Economic Area may not offer the same level of protection of personal data.

8. Cookies
8.1 This site uses cookies which are text files which contain small amounts of information that a website can send to, and store on, your computer or device through your browser. Cookies may be used by us to provide you with, for example, customised information from our website to make our website more user-friendly. This may include, for example, remembering your property search criteris so we can offer a more personalised user expereince. In addition, cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website.
8.2 We are required to provide you with clear and comprehensive information about the cookies which we use on the site and to obtain your consent to the use of the cookies. In order to comply with these requirements we have prepared a cookies policy setting out information about cookies, detailing the cookies we use and providing information on how to manage cookies on your computer. For full details about our cookie policy, please see below

9. Security
9.1 We will treat all of your information in strict confidence and we will endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

10. General
10.1 You have the right to see personal data (as defined in the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee.
10.2 If you are concerned that any of the information we hold on you is incorrect please Contact Us.
10.3 Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

10.4 How can I get my name removed from the enviroestates.co.uk mailing list?
If you want to be removed from our mailing list, please send an email to mailing@enviroestates.co.uk with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request. In addition, each electronic mailing we send you will contain details of how you can unsubscribe.

11. Changes to policy
11.1 We may amend and update this policy from time to time. Any changes in the future will be posted on this page. The date of the latest update to this privacy policy is set out at the top of this policy.




Cookie Policy

To make your experience visiting the Enviro Estates website as simple and convenient as possible we place small data files known as "cookies" on your computer. This practice is used by many websites.

What are Cookies?

A cookie is a text file containing small amounts of information which is placed by a website within a computer or device through your web browser; the cookie is subsequently sent back to the same website by the browser.

Cookies are designed to assist your computer or device to remember something the user has done within that website e.g. remembering that the user has logged in, or which buttons have been clicked.

There are specific cookies related to knowing a user is logged in or not. These are known as authentication cookies. Authentication cookies are important for the website to know what information to show you, or if it needs to ask you to log in.

If you wish to find out more about cookies, we find this website quite helpful www.aboutcookies.org this link will open in a new window. Enviro Estates nor the owner of this site is not responsible for the content of external websites

By using the Enviro Estates website, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the Managing Your Cookies section for details on how to adjust your settings.