We are members of the following codes of practice and schemes, providing sellers, buyers, landlords and tenants complete peace of mind that they will receive the highest level of customer service.
The Property Redress Scheme is a government approved consumer redress scheme for estate, lettings and property agents.
The UK Association of Letting Agents (UKALA) is a professional membership body which supports its agent members to stay legally compliant in an ever-changing regulatory environment. All UKALA agents are bound by a Code of Practice
UKALA member number: 188809
As part of our membership with UKALA, we have Total Loss Client Money Protection Insurance (CMP). CMP protects tenants and landlords from monies by the agent. UKALA CMP is administered through its partner Let Alliance and insured by Hiscox, one of the best names in the industry.
We are a member of the TDS. Under the UK's Housing Act 2004 every landlord or letting agent that takes a deposit for an assured shorthold tenancy in England and Wales must join a tenancy deposit scheme. The Tenancy Deposit Scheme offers government backed deposit protection services across the UK.
We are registered with the Information Commissioner's Office (ICO). The ICO is the UK's independent body set up to uphold information rights.
ICO registration number: ZA518154
We are registered with HM Revenue and Customs (HMRC) for the Non-Resident Landlord Scheme and Anti-Money Laundering. All estate agency or letting agency businesses must register with the HMRC for Anti-Money Laundering supervision.
HMRC AML number: 12840668
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